adium/adium

Parents 148742c4ef2d
Children 8028a8d6a002
Made the Troubleshooting pages more straightforward. We now have two pages - one with a list of common problems and solutions, one with general tips - instead of a page with the list linking to the tips.
--- a/AdiumHelp/AdiumHelp.html Fri Dec 06 01:46:49 2013 +0100
+++ b/AdiumHelp/AdiumHelp.html Mon Dec 09 17:52:42 2013 +0100
@@ -28,7 +28,8 @@
<h2 class="space17"> Adium Documentation </h2>
<p> <a href="pgs/AdiumDocumentation.html">Learn how to use Adium.</a> </p>
<h2 class="space17"> Troubleshooting </h2>
- <p> <a href="pgs/Troubleshooting.html">Solve common problems.</a> </p>
+ <p> <a href="pgs/Troubleshooting-CommonProblems.html">Common problems and solutions</a> </p>
+ <p> <a href="pgs/TroubleshootingTips.html">Troubleshooting tips</a> </p>
</div>
<h4 id="contentbottom"> <a href="https://www.adium.im/">www.adium.im</a> </h4>
</div>
--- /dev/null Thu Jan 01 00:00:00 1970 +0000
+++ b/AdiumHelp/pgs/Troubleshooting-CommonProblems.html Mon Dec 09 17:52:42 2013 +0100
@@ -0,0 +1,63 @@
+<?xml version="1.0" encoding="utf-8"?>
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+<meta http-equiv="content-type" content="text/html; charset=utf-8" />
+<meta name="keywords" content="troubleshooting, problem, issue" />
+<meta name="description" content="Troubleshooting" />
+<title>Troubleshooting: common problems and solutions - Adium Documentation</title>
+<link href="../css/topicpage.css" type="text/css" rel="stylesheet" media="all" />
+</head>
+<body>
+<div id="banner">
+ <div id="navleft"><a class="navleftsty" href="../AdiumHelp.html">Adium Help</a> <a class="navleftsty" href="AdiumDocumentation.html">Adium Documentation</a></div>
+</div>
+<div id="mainbox">
+ <div id="caticon"> <img src="../gfx/AdiumIcon.png" alt="Adium Icon" height="32" width="32" border="0" /> </div>
+ <div id="pagetitle">
+ <h1>Troubleshooting: common problems and solutions</h1>
+ </div>
+ <div class="taskboxline">
+ <div class="taskboxtext">
+ <ul>
+ <li><a href="Troubleshooting-ConnectionProblems.html">Connection problems</a></li>
+ <ul>
+ <li><a href="Troubleshooting-ConnectionProblemsMSN.html">MSN-specific</a></li>
+ </ul>
+ <li><a href="Troubleshooting-SleepMode.html">Adium and Mac OS X sleep mode</a></li>
+ <li><a href="Troubleshooting-RecoveringLostPasswords.html">Recovering lost passwords</a></li>
+ <li><a href="Troubleshooting-PersistentPromptsForPasswords.html">Persistent prompts for passwords</a></li>
+ <li><a href="Troubleshooting-RecoveringDeletedTranscripts.html">Recovering deleted transcripts</a></li>
+ <li><a href="Troubleshooting-BrokenTranscriptSearch.html">Transcript search working unreliably</a></li>
+ <li><a href="Troubleshooting-ProblemsWithParticularContact.html">Problems with a particular contact</a></li>
+ <li><a href="Troubleshooting-ICQTextEncoding.html">ICQ text encoding</a></li>
+ </ul>
+ </div>
+ </div>
+ <div class="taskboxline">
+ <div class="taskboxheader">
+ <h3>If it still doesn't work</h3>
+ </div>
+ <div class="taskboxtext">
+ <p>Still have your problem?</p>
+ <ul>
+ <li>get support on the <a class="ext_link" href="http://forum.adium.im">Adium forums</a> or in the <a href="irc://irc.freenode.net/#adium">Adium IRC channel</a></li>
+ <li><a href="https://trac.adium.im/wiki/ReportingBugs">report a bug</a>.</li>
+ </ul>
+ </div>
+ </div>
+</div>
+<script type="text/javascript" src="../js/help.js"></script>
+ <div id="footer"> <div class="donate">
+ <a href="https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick</body>amp;submit.x=57</body>amp;submit.y=8</body>amp;encrypted=-----BEGIN+PKCS7-----%0D%0AMIIHFgYJKoZIhvcNAQcEoIIHBzCCBwMCAQExggEwMIIBLAIBADCBlDCBjjELMAkG%0D%0AA1UEBhMCVVMxCzAJBgNVBAgTAkNBMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRQw%0D%0AEgYDVQQKEwtQYXlQYWwgSW5jLjETMBEGA1UECxQKbGl2ZV9jZXJ0czERMA8GA1UE%0D%0AAxQIbGl2ZV9hcGkxHDAaBgkqhkiG9w0BCQEWDXJlQHBheXBhbC5jb20CAQAwDQYJ%0D%0AKoZIhvcNAQEBBQAEgYAFR5tF%2BRKUV3BS49vJraDG%2BIoWDoZMieUT%2FJJ1Fzjsr511%0D%0Au7hS1F2piJuHuqmm%2F0r8Kf8oaycOo74K3zLmUQ6T6hUS6%2Bh6lZAoIlhI3A1YmqIP%0D%0AdrdY%2FtfKRbWfolDumJ9Mdv%2FzJxPnpdQiTN5K1PMrPYE6GgPWE9WC4V9lqstSmTEL%0D%0AMAkGBSsOAwIaBQAwgZMGCSqGSIb3DQEHATAUBggqhkiG9w0DBwQIjtd%2BN9o4ZB6A%0D%0AcIbH8ZjOLmE35xBQ%2F93chtzIcRXHhIQJVpBRCkyJkdTD3libP3F7TgkrLij1DBxg%0D%0AfFlE0V%2FGTk29Ys%2FwsPO7hNs3YSNuSz0HT5F6sa8aXwFtMCE%2FgB1Ha4qdtYY%2BNETJ%0D%0AEETwNMLefjhaBfI%2BnRxl2K2gggOHMIIDgzCCAuygAwIBAgIBADANBgkqhkiG9w0B%0D%0AAQUFADCBjjELMAkGA1UEBhMCVVMxCzAJBgNVBAgTAkNBMRYwFAYDVQQHEw1Nb3Vu%0D%0AdGFpbiBWaWV3MRQwEgYDVQQKEwtQYXlQYWwgSW5jLjETMBEGA1UECxQKbGl2ZV9j%0D%0AZXJ0czERMA8GA1UEAxQIbGl2ZV9hcGkxHDAaBgkqhkiG9w0BCQEWDXJlQHBheXBh%0D%0AbC5jb20wHhcNMDQwMjEzMTAxMzE1WhcNMzUwMjEzMTAxMzE1WjCBjjELMAkGA1UE%0D%0ABhMCVVMxCzAJBgNVBAgTAkNBMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRQwEgYD%0D%0AVQQKEwtQYXlQYWwgSW5jLjETMBEGA1UECxQKbGl2ZV9jZXJ0czERMA8GA1UEAxQI%0D%0AbGl2ZV9hcGkxHDAaBgkqhkiG9w0BCQEWDXJlQHBheXBhbC5jb20wgZ8wDQYJKoZI%0D%0AhvcNAQEBBQADgY0AMIGJAoGBAMFHTt38RMxLXJyO2SmS%2BNdl72T7oKJ4u4uw%2B6aw%0D%0AntALWh03PewmIJuzbALScsTS4sZoS1fKciBGoh11gIfHzylvkdNe%2FhJl66%2FRGqrj%0D%0A5rFb08sAABNTzDTiqqNpJeBsYs%2Fc2aiGozptX2RlnBktH%2BSUNpAajW724Nv2Wvhi%0D%0Af6sFAgMBAAGjge4wgeswHQYDVR0OBBYEFJaffLvGbxe9WT9S1wob7BDWZJRrMIG7%0D%0ABgNVHSMEgbMwgbCAFJaffLvGbxe9WT9S1wob7BDWZJRroYGUpIGRMIGOMQswCQYD%0D%0AVQQGEwJVUzELMAkGA1UECBMCQ0ExFjAUBgNVBAcTDU1vdW50YWluIFZpZXcxFDAS%0D%0ABgNVBAoTC1BheVBhbCBJbmMuMRMwEQYDVQQLFApsaXZlX2NlcnRzMREwDwYDVQQD%0D%0AFAhsaXZlX2FwaTEcMBoGCSqGSIb3DQEJARYNcmVAcGF5cGFsLmNvbYIBADAMBgNV%0D%0AHRMEBTADAQH%2FMA0GCSqGSIb3DQEBBQUAA4GBAIFfOlaagFrl71%2Bjq6OKidbWFSE%2B%0D%0AQ4FqROvdgIONth%2B8kSK%2F%2FY%2F4ihuE4Ymvzn5ceE3S%2FiBSQQMjyvb%2Bs2TWbQYDwcp1%0D%0A29OPIbD9epdr4tJOUNiSojw7BHwYRiPh58S1xGlFgHFXwrEBb3dgNbMUa%2Bu4qect%0D%0AsMAXpVHnD9wIyfmHMYIBmjCCAZYCAQEwgZQwgY4xCzAJBgNVBAYTAlVTMQswCQYD%0D%0AVQQIEwJDQTEWMBQGA1UEBxMNTW91bnRhaW4gVmlldzEUMBIGA1UEChMLUGF5UGFs%0D%0AIEluYy4xEzARBgNVBAsUCmxpdmVfY2VydHMxETAPBgNVBAMUCGxpdmVfYXBpMRww%0D%0AGgYJKoZIhvcNAQkBFg1yZUBwYXlwYWwuY29tAgEAMAkGBSsOAwIaBQCgXTAYBgkq%0D%0AhkiG9w0BCQMxCwYJKoZIhvcNAQcBMBwGCSqGSIb3DQEJBTEPFw0wNDAzMjUwNDQ0%0D%0AMzRaMCMGCSqGSIb3DQEJBDEWBBRzTAS6zk5cmMeC49IorY8CM%2BkX0TANBgkqhkiG%0D%0A9w0BAQEFAASBgBsyRfMv9mSyoYq00wIB7BmUHFGq5x%2Ffnr8M24XbKjhkyeULk2NC%0D%0As4jbCgaWNg6grvccJtjbvmDskMKt%2BdS%2BEAkeWwm1Zf%2F%2B5u1fMyb5vo1NNcRIs5oq%0D%0A7SvXiLTPRzVqzQdhVs7PoZG0i0RRIb0tMeo1IssZeB2GE5Nsg0D8PwpB%0D%0A-----END+PKCS7-----">
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+ </div>
+ <div id="powered" style="opacity: 100%">
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+ <a href="https://www.pidgin.im"><img class="libgaim" src="../../images/powered_by_libpurple.png" alt="Adium is powered by libpurple"></a>
+ <a class="cachefly" href="https://www.cachefly.com"><img src="../../images/cachefly.png" alt="CacheFly Logo"></a>
+ <a class="networkredux" href="http://www.networkredux.com"><img src="../../images/network_redux.png" alt="Network Redux Logo"></a>
+ </div>
+ </div>
+ </body>
+</html>
--- a/AdiumHelp/pgs/Troubleshooting-ConnectionProblems.html Fri Dec 06 01:46:49 2013 +0100
+++ b/AdiumHelp/pgs/Troubleshooting-ConnectionProblems.html Mon Dec 09 17:52:42 2013 +0100
@@ -33,7 +33,7 @@
<li>Double-click on the account which is having problems and go to the "Options" tab.</li>
<li>Delete the "login server" and "port" information, and hit OK.</li>
</ol>
- <p>This will restore the server and port to the default setting. If you are still unable to connect, you can try the TroubleshootingTips or see the below explanation for a particular error.</p>
+ <p>This will restore the server and port to the default setting. If you are still unable to connect, you can try the <a href="TroubleshootingTips.html">Troubleshooting tips</a> or see the below explanation for a particular error.</p>
</div>
</div>
<div class="taskboxline">
--- a/AdiumHelp/pgs/Troubleshooting-ICQTextEncoding.html Fri Dec 06 01:46:49 2013 +0100
+++ b/AdiumHelp/pgs/Troubleshooting-ICQTextEncoding.html Mon Dec 09 17:52:42 2013 +0100
@@ -3,7 +3,7 @@
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="content-type" content="text/html; charset=utf-8" />
-<meta name="keywords" content="icq, text, encoding, utf8, iso, character, Cyrillic, gibberish" />
+<meta name="keywords" content="icq, text, encoding, utf-8, iso, character, Cyrillic, gibberish" />
<meta name="description" content="ICQ Text Encoding" />
<title>ICQ Text Encoding</title>
<link href="../css/topicpage.css" type="text/css" rel="stylesheet" media="all" />
@@ -18,7 +18,7 @@
<h1>ICQ text encoding</h1>
</div>
<p>Computer programs use something called an encoding to turn human-language characters into bytes that the computers can swap back and forth, and to turn those bytes back into characters. If one program (your contact's client) sends text in one encoding, but the other program (your client—that is, Adium) is expecting a different encoding, then the receiving program may show the wrong characters.</p>
- <p>By default, Adium always uses UTF8 encoding given that both sides support it. You can tell Adium which encoding to expect if your contact a) doesn't support UTF8 and b) doesn't specify its encoding to Adium. The setting for this is to be found in the Options tab of your ICQ account in Adium.</p>
+ <p>By default, Adium always uses UTF-8 encoding given that both sides support it. You can tell Adium which encoding to expect if your contact a) doesn't support UTF-8 and b) doesn't specify its encoding to Adium. The setting for this is to be found in the Options tab of your ICQ account in Adium.</p>
<center>
<img src="../gfx/ICQEncoding-ICQAccount.png" width="400" alt="Screenshot of the Accounts pane of Adium's Preferences, showing to double-click on the ICQ account." />
</center>
--- a/AdiumHelp/pgs/Troubleshooting.html Fri Dec 06 01:46:49 2013 +0100
+++ /dev/null Thu Jan 01 00:00:00 1970 +0000
@@ -1,67 +0,0 @@
-<?xml version="1.0" encoding="utf-8"?>
-<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
-<html xmlns="http://www.w3.org/1999/xhtml">
-<head>
-<meta http-equiv="content-type" content="text/html; charset=utf-8" />
-<meta name="keywords" content="troubleshooting, problems, common, errors, disconnect, connection, support" />
-<meta name="description" content="Troubleshooting" />
-<title>Troubleshooting</title>
-<link href="../css/topicpage.css" type="text/css" rel="stylesheet" media="all" />
-</head>
-<body>
-<div id="banner"> <a name="troubleshooting.html" id="troubleshooting.html"></a>
- <div id="navleft"><a class="navleftsty" href="../AdiumHelp.html">Adium Help</a> <a class="navleftsty" href="AdiumDocumentation.html">Adium Documentation</a></div>
-</div>
-<div id="mainbox">
- <div id="caticon"> <img src="../gfx/AdiumIcon.png" alt="Adium Icon" height="32" width="32" border="0" /> </div>
- <div id="pagetitle">
- <h1>Troubleshooting</h1>
- </div>
- <p>Having trouble with Adium?</p>
- <div class="taskboxline">
- <div class="taskboxheader">
- <h3>Common problems and solutions</h3>
- </div>
- <div class="taskboxtext">
- <ul>
- <li><a href="Troubleshooting-ConnectionProblems.html">Connection problems</a></li>
- <ul>
- <li><a href="Troubleshooting-ConnectionProblemsMSN.html">MSN-specific</a></li>
- </ul>
- <li><a href="Troubleshooting-SleepMode.html">Adium and Mac OS X sleep mode</a></li>
- <li><a href="Troubleshooting-RecoveringLostPasswords.html">Recovering lost passwords</a></li>
- <li><a href="Troubleshooting-PersistentPromptsForPasswords.html">Persistent prompts for passwords</a></li>
- <li><a href="Troubleshooting-RecoveringDeletedTranscripts.html">Recovering deleted transcripts</a></li>
- <li><a href="Troubleshooting-BrokenTranscriptSearch.html">Transcript search working unreliably</a></li>
- <li><a href="Troubleshooting-ProblemsWithParticularContact.html">Problems with a particular contact</a></li>
- <li><a href="Troubleshooting-ICQTextEncoding.html">ICQ text encoding</a></li>
- </ul>
- </div>
- </div>
- <div class="taskboxline">
- <div class="taskboxheader">
- <h3>Troubleshooting Tips</h3>
- </div>
- <div class="taskboxtext">
- <p>Here are some general tips for troubleshooting.</p>
- <ul>
- <li><a href="TroubleshootingTips.html">Troubleshooting Tips</a></li>
- </ul>
- </div>
- </div>
- <div class="taskboxline">
- <div class="taskboxheader">
- <h3>Support</h3>
- </div>
- <div class="taskboxtext">
- <p>Should questions remain, you can seek help at the following venues:</p>
- <ul>
- <li>Visit our <a href="http://forums.cocoaforge.com/viewforum.php?f=13">forums at Cocoaforge</a>.</li>
- <li>Visit our IRC support channel for users: <a href="irc://irc.freenode.net/adium">#adium on Freenode</a>.</li>
- </ul>
- </div>
- </div>
-</div>
-<script type="text/javascript" src="../js/help.js"></script>
-</body>
-</html>
--- a/AdiumHelp/pgs/TroubleshootingTips.html Fri Dec 06 01:46:49 2013 +0100
+++ b/AdiumHelp/pgs/TroubleshootingTips.html Mon Dec 09 17:52:42 2013 +0100
@@ -109,8 +109,11 @@
<h3>If it still doesn't work</h3>
</div>
<div class="taskboxtext">
- <p>Still have your problem? Please see <a href="https://trac.adium.im/wiki/ReportingBugs">Reporting Bugs</a>, which tells you how to search for existing tickets (in case there already is one) and how to file a new one if one doesn't already exist.</p>
- <p>Not sure whether the problem lies with Adium? Ask on the <a class="ext_link" href="http://forum.adium.im">Adium forums</a>, in the <a href="irc://irc.freenode.net/#adium">Adium IRC channel</a>, or on <a href="http://getsatisfaction.com/adium">getsatisfaction.com</a>.</p>
+ <p>Still have your problem?</p>
+ <ul>
+ <li>Get support on the <a class="ext_link" href="http://forum.adium.im">Adium forums</a> or in the <a href="irc://irc.freenode.net/#adium">Adium IRC channel</a></li>
+ <li><a href="https://trac.adium.im/wiki/ReportingBugs">Report a bug</a>.</li>
+ </ul>
</div>
</div>
</div>