--- a/hugo/content/help/protocols/_index.md Sat Jul 17 20:45:15 2021 -0500
+++ b/hugo/content/help/protocols/_index.md Mon Jul 19 18:55:12 2021 -0500
@@ -6,4 +6,19 @@
lastmod: 2019-08-08T04:51:42.000Z
-This group of pages houses Service-specific questions.
+The most unique feature of Pidgin compared with other instant messaging clients +is that Pidgin enables users to log into their accounts on multiple chat +networks (also known as services or protocols) simultaneously, all from a single +Pidgin supports a variety of protocols out of the box. In this group of pages +you will find answers to the most common Service-specific questions. +In case you have questions about a protocol plugin[1] that you found in our +[plugins]({{< ref "plugins" >}}) section, then our advice is to ask it's authors +(usually you can find a method to reach out to a project authors in the +repository where its code is hosted). These plugins have been developed by third +parties and thus we don't have the knowledge or capacity to support them. +[1] A protocol plugin is what allows Pidgin to support a protocol that doesn't +come out of the box with it.